Privacy policy

Privacy Policy — Canbo *, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; } :root { --cream: #F5F0E8; --black: #1C1C1A; --adana: #C0392B; --xalapa: #27714E; --berry: #2B5FAC; --mid: #6B6860; --rule: #D8D0C0; } body { background: var(--cream); color: var(--black); font-family: 'Inter', sans-serif; font-size: 17px; line-height: 1.7; -webkit-font-smoothing: antialiased; } .hero { padding: 64px 24px 48px; max-width: 740px; margin: 0 auto; } .hero-chip { display: inline-block; font-family: 'Barlow Condensed', sans-serif; font-size: 11px; font-weight: 700; letter-spacing: 0.14em; text-transform: uppercase; color: var(--mid); border: 1px solid var(--rule); padding: 4px 10px; border-radius: 2px; margin-bottom: 28px; } .hero h1 { font-family: 'Playfair Display', serif; font-size: clamp(36px, 6vw, 52px); font-weight: 700; line-height: 1.1; letter-spacing: -0.01em; margin-bottom: 20px; } .hero h1 em { font-style: italic; font-weight: 400; color: var(--berry); } .hero-meta { display: flex; gap: 24px; flex-wrap: wrap; font-family: 'Barlow Condensed', sans-serif; font-size: 13px; font-weight: 500; letter-spacing: 0.06em; text-transform: uppercase; color: var(--mid); margin-bottom: 36px; padding-bottom: 28px; border-bottom: 1px solid var(--rule); } .hero-meta span::before { content: '—'; margin-right: 6px; color: var(--rule); } .intro { max-width: 740px; margin: 0 auto 48px; padding: 0 24px; } .intro p { font-size: 18px; line-height: 1.75; color: var(--black); padding-left: 20px; border-left: 3px solid var(--berry); } .post-body { max-width: 740px; margin: 0 auto; padding: 0 24px; } .post-body > p { font-size: 17px; line-height: 1.75; color: var(--black); margin-top: 20px; } .post-body > p + p { margin-top: 16px; } .section-head { margin-top: 56px; margin-bottom: 20px; padding-bottom: 12px; border-bottom: 1px solid var(--rule); } .section-head h2 { font-family: 'Playfair Display', serif; font-size: clamp(22px, 3.5vw, 30px); font-weight: 700; line-height: 1.15; letter-spacing: -0.01em; } .section-head h2 em { font-style: italic; font-weight: 400; } /* ── FACT ROWS ── */ .fact-rows { display: flex; flex-direction: column; margin-top: 24px; border-top: 1px solid var(--rule); } .fact-row { display: grid; grid-template-columns: 140px 1fr; gap: 20px; align-items: start; padding: 18px 0; border-bottom: 1px solid var(--rule); } .fact-label { font-family: 'Barlow Condensed', sans-serif; font-size: 11px; font-weight: 700; letter-spacing: 0.12em; text-transform: uppercase; color: var(--mid); padding-top: 3px; line-height: 1.4; } .fact-label.berry { color: var(--berry); } .fact-label.xalapa { color: var(--xalapa); } .fact-label.adana { color: var(--adana); } .fact-text { font-size: 16px; line-height: 1.72; color: var(--black); } .fact-text strong { font-weight: 600; } /* ── POLICY ROWS (tick/cross lists) ── */ .policy-rows { display: flex; flex-direction: column; margin-top: 24px; border-top: 1px solid var(--rule); } .policy-row { display: grid; grid-template-columns: 28px 1fr; gap: 16px; align-items: start; padding: 16px 0; border-bottom: 1px solid var(--rule); } .policy-icon { font-size: 14px; padding-top: 3px; text-align: center; color: var(--xalapa); } .policy-text { font-size: 16px; line-height: 1.7; color: var(--black); } .policy-text strong { font-weight: 600; } /* ── DARK CALLOUT ── */ .callout { background: var(--black); color: var(--cream); border-radius: 4px; padding: 40px 44px; margin: 56px 0; } .callout-label { font-family: 'Barlow Condensed', sans-serif; font-size: 10px; font-weight: 700; letter-spacing: 0.16em; text-transform: uppercase; color: rgba(245,240,232,0.45); margin-bottom: 16px; } .callout h3 { font-family: 'Playfair Display', serif; font-size: clamp(18px, 2.8vw, 24px); font-style: italic; font-weight: 400; color: var(--cream); margin-bottom: 16px; line-height: 1.25; } .callout p { font-size: 15.5px; line-height: 1.72; color: rgba(245,240,232,0.82); } .callout p + p { margin-top: 14px; } /* ── CONTACT BLOCK ── */ .contact-block { margin-top: 24px; border: 1px solid var(--rule); border-radius: 3px; overflow: hidden; } .contact-row { display: grid; grid-template-columns: 110px 1fr; border-bottom: 1px solid var(--rule); } .contact-row:last-child { border-bottom: none; } .contact-label { font-family: 'Barlow Condensed', sans-serif; font-size: 11px; font-weight: 700; letter-spacing: 0.1em; text-transform: uppercase; color: var(--mid); padding: 14px 16px; background: rgba(216,208,192,0.2); border-right: 1px solid var(--rule); display: flex; align-items: center; } .contact-value { font-size: 15.5px; line-height: 1.6; color: var(--black); padding: 14px 16px; display: flex; align-items: center; } .contact-value a { color: var(--berry); text-decoration: none; } .contact-value a:hover { text-decoration: underline; } .post-body .divider { border: none; border-top: 1px solid var(--rule); margin: 52px 0 0; } .closing { max-width: 740px; margin: 0 auto; padding: 0 24px 72px; } .closing p { font-size: 17px; line-height: 1.75; margin-top: 20px; } .closing p:first-child { margin-top: 36px; } .cta-block { max-width: 740px; margin: 0 auto 80px; padding: 0 24px; display: flex; gap: 16px; flex-wrap: wrap; align-items: center; } .cta-block a { display: inline-block; font-family: 'Barlow Condensed', sans-serif; font-size: 13px; font-weight: 700; letter-spacing: 0.1em; text-transform: uppercase; text-decoration: none; padding: 14px 28px; border-radius: 2px; transition: opacity 0.15s; } .cta-block a:hover { opacity: 0.82; } .cta-primary { background: var(--black); color: var(--cream); } .cta-secondary { background: transparent; color: var(--black); border: 1.5px solid var(--black); } @media (max-width: 520px) { .fact-row { grid-template-columns: 1fr; gap: 6px; } .fact-label { padding-top: 0; } .contact-row { grid-template-columns: 1fr; } .contact-label { border-right: none; border-bottom: 1px solid var(--rule); padding: 10px 14px; } .contact-value { padding: 10px 14px; } .callout { padding: 28px 24px; } }
Legal

Privacy
Policy

Canbo Limited Last updated 2025

This Privacy Policy explains how we collect, use, and share your personal information when you visit or interact with our Services, make a purchase, or contact us. By using our Services, you agree that you have read and understood this policy.

Canbo Limited ("Canbo", "we", "our", or "us") operates this website and store, including all related services, content, features, tools, products, and services (the "Services"). Our store is powered by Shopify, which helps us provide a secure and seamless shopping experience.

If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will apply regarding your personal information.

Personal information
we collect

"Personal information" means any information that can identify or reasonably be linked to you. Depending on your interaction with our Services, we may collect:

Contact
Name, billing and shipping address, email address, phone number.
Payment
Payment card details, transaction information, billing details.
Account
Username, password, preferences, and settings.
Orders
Items viewed, added to cart, purchased, returned, or cancelled.
Communications
Messages or support requests you send us.
Device
IP address, browser type, device identifiers.
Usage
How you interact with our website and services.

How we
collect it

Directly from you — when placing an order, creating an account, or contacting us.
Automatically — through your use of our website via cookies and similar technologies.
From service providers — such as Shopify, payment processors, and delivery partners.
From partners — or third-party integrations connected to our Services.

How we use
your information

Services
Process and fulfil orders, manage your account, arrange shipping and delivery, handle returns and refunds, and personalise your shopping experience.
Marketing
Send promotional emails or messages where permitted, and show relevant ads and product recommendations.
Security
Protect against fraudulent or illegal activity, secure payments and accounts, and maintain platform safety.
Support
Respond to enquiries and provide assistance.
Legal
Comply with applicable laws and regulations, and respond to legal requests where required.

How we share
your information

We may share personal information with the following categories of recipients:

Shopify and service providers — payments, hosting, analytics, fulfilment.
Delivery and logistics partners — to fulfil and track your orders.
Marketing and advertising partners — where you have consented or we have a legitimate interest.
Authorities or legal bodies — when required by law or to protect our rights.
Third parties in business transfers — in connection with a merger, acquisition, or sale of assets.
Shopify platform

Our store is hosted by Shopify.

Shopify processes certain personal information on our behalf to operate and improve the Services. Your data may be processed by Shopify and other third parties in different countries.

To learn more, you can review Shopify's Privacy Policy and data rights through Shopify's privacy resources at shopify.com/legal/privacy.

Your
rights

Depending on your location, you may have the right to:

Access your personal data.
Request deletion of your data.
Correct inaccurate information.
Request data portability.
Withdraw consent where applicable, and unsubscribe from marketing communications at any time.
Object to or restrict processing of your data.

If you are in the UK or EEA, you may have additional rights under applicable data protection laws. If you have concerns about how we handle your data, you also have the right to contact your local data protection authority.

Security &
retention

Security
We take reasonable measures to protect your personal information. No system is completely secure, but we work to minimise risk at every stage.
Retention
We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.
Transfers
Your personal information may be transferred and processed outside your country, including outside the UK or EEA. Where required, we use appropriate safeguards such as Standard Contractual Clauses.
Children
Our Services are not intended for individuals under the legal age in their jurisdiction. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us.
Changes
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last updated" date.

Contact us

For questions, data requests, or concerns about how we handle your information:

Company
Canbo Limited
Website
Address
15 Waterman Way, London, E1W 2QN, United Kingdom

We take privacy seriously. If something isn't clear, or if you'd like to exercise any of your rights, get in touch directly and we'll respond as quickly as we can.